Privacy Policy

What Information We Collect

When you fill out a contact form, request a quote, or call us, we may collect:

• Your name
• Phone number
• Email address
• Home or project address (if provided)
• Details about your window or door project that you share with us

We only collect information you voluntarily provide. We do not collect sensitive financial or payment data through our website forms.

How We Use Your Information

The information you share is used solely to respond to your inquiry and provide you with our window and door replacement services. Specifically, we use it to:

• Contact you to schedule a free estimate or follow up on your request
• Prepare an accurate quote for your project
• Communicate updates about your installation or service
• Occasionally send relevant information about our products or promotions (you can opt out at any time)

We do not sell, rent, or trade your personal information to third parties. Period.

How We Protect Your Information

Your information is transmitted securely over encrypted connections (HTTPS). We limit access to your contact details to only the team members who need it to fulfill your request. We do not store payment card information on our website.

Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and anonymous - it helps us improve our website but is not linked to your personal contact information. You can disable cookies in your browser settings at any time.

Your Rights

You may request to access, update, or delete the personal information we hold about you at any time. Simply contact us using the information below and we will respond promptly.